Terms of Service

Effective date: [EFFECTIVE DATE]

These Terms of Service ("Terms") are an agreement between you and Gold Prints Publishing ("Gold Prints", "we", "us"), [LEGAL STATUS: for example "a sole trader based in England" or "a private limited company registered in England and Wales under company number XXXXXXXX"], whose address is [REGISTERED ADDRESS]. They govern your use of Gold Prints Publishing Studio (the "Service"), an online workspace for planning, writing, revising, organising and preparing books for publication.

By creating an account or using the Service you agree to these Terms, our Acceptable Use Policy, our Manuscript Ownership Policy and our AI Disclosure. Our Privacy Policy explains how we handle personal data.

1. Who can use the Service

You must be at least [18] years old and able to enter into a binding contract. If you use the Service for a business, publisher or other organisation, you confirm you are authorised to accept these Terms for it, and "you" includes that organisation.

2. Your account

• Keep your sign-in details secure and do not share your account. You are responsible for activity on your account.
• Tell us promptly at goldprintspublishing@gmail.com if you believe your account has been accessed without permission.
• Give accurate information when you register and keep it up to date.

3. Workspaces and teams

• Every account has a personal workspace. A workspace owner can invite other people to work on books in that workspace.
• People join a workspace only by accepting an invitation. Owners and administrators decide each member's role and which books they can see.
• Content created in a team workspace is managed by that workspace's owner. If you leave a team, or delete your account, work you contributed to the team's books stays with the team (see the Account Deletion Policy).
• Workspace owners are responsible for the people they invite and the access they give them.

4. Your content

You keep ownership of everything you write and upload. Our Manuscript Ownership Policy explains this in full, including AI-assisted text. In short:

• You give us a limited permission (a licence) to store, process, display, back up and transmit your content only to provide the Service to you and the people you share it with, including sending it to our AI provider when you use an AI feature.
• We do not sell your content, publish it, or use it to train AI models.
• You confirm you have the rights to the content you upload and that it does not break the law or the Acceptable Use Policy.

5. AI features

The Service includes optional AI features (for example planning, drafting, revising, Story Bible generation and continuity checks), provided through a third-party AI provider. Please read the AI Disclosure. In particular:

• AI output can be inaccurate, repetitive or unsuitable. Review it before relying on it or publishing it.
• AI features only change your manuscript when you accept a proposed change.
• We do not guarantee that AI-generated or AI-assisted text is protected by copyright, is original, or is free from third-party rights. You are responsible for what you publish.
• AI use is subject to a monthly allowance per workspace. We may change allowances to manage costs, with reasonable notice where possible.

6. Price

The Service is currently provided free of charge during our launch period ("Launch access"). We may introduce paid plans in the future. We will tell you before any change that would require you to pay, and you will not be charged unless you choose a paid plan. Any paid plans will have their own terms, including your legal rights to cancel.

7. Acceptable use

You must follow our Acceptable Use Policy. We may remove content or suspend accounts that break it, as described there.

8. Availability, backups and changes

• We work to keep the Service available and your work safe, including version history, a "Recently deleted" area for chapters, daily book backups and downloadable exports. However, the Service is provided "as is" and "as available", and we cannot promise it will always be uninterrupted or error-free.
• Keep your own copies of important work, for example by using "Download my data" or the export options.
• We may change, improve or remove features. If a change significantly reduces the Service, we will give you reasonable notice where we can.

9. Ending your use of the Service

• You can stop using the Service at any time and delete your account from Settings.
• We may suspend or close your account if you seriously or repeatedly break these Terms, if required by law, or to protect the Service or other users. Where reasonable, we will tell you first and give you a chance to download your content.
• If we decide to stop providing the Service entirely, we will give you at least [30] days' notice so you can download your content.

10. Our responsibility to you

• Nothing in these Terms limits liability that cannot legally be limited, including for death or personal injury caused by negligence, for fraud, or your statutory rights as a consumer.
• If you use the Service as a consumer, we are responsible for foreseeable loss or damage caused by our failure to use reasonable care and skill. We are not responsible for loss that was not foreseeable, or for business losses (such as lost profit, revenue or opportunity).
• If you use the Service for a business, and while the Service is free, our total liability to you is limited to [£100]. [SOLICITOR TO CONFIRM AMOUNTS AND STRUCTURE, ESPECIALLY ONCE PAID PLANS EXIST.]
• We are not responsible for content created by you or other users, for decisions you make based on AI output, or for delays or failures caused by events outside our reasonable control.

11. Third-party services

The Service relies on third-party providers (for example hosting, database and AI providers, listed in the Privacy Policy). Links to publishing platforms (such as Amazon KDP, Apple Books or Google Play Books) are for convenience; those services have their own terms.

12. Changes to these Terms

We may update these Terms. If a change materially affects you, we will tell you by email or in the Service at least [14] days before it takes effect, unless the change is required sooner by law. If you do not agree, you can stop using the Service and delete your account.

13. Complaints and contact

Contact us at goldprintspublishing@gmail.com. We aim to respond within [5] working days and to resolve complaints within [30] days.

14. Law and courts

These Terms are governed by the law of [England and Wales]. Disputes will be heard by the courts of [England and Wales], except that if you are a consumer living elsewhere in the UK or in the EU, you may also bring proceedings in your local courts and you keep the protection of the mandatory laws of your country of residence.

15. General

If any part of these Terms is found unenforceable, the rest remains in effect. If we do not enforce a right straight away, we can still enforce it later. You may not transfer your rights under these Terms without our consent; we may transfer ours to an organisation that takes over the Service, and will tell you if we do.