Account Deletion Policy
Effective date: [EFFECTIVE DATE]
You can delete your Gold Prints Publishing Studio account at any time. This page explains what happens.
1. Before you delete
- Download your work first. Settings → "Download my data" gives you a ZIP with your account details and a full backup of every book you own or created. You can also export manuscripts as DOCX, PDF or EPUB.
- If you are the only owner of a team workspace that has other members, you must first make someone else an owner (Settings → Team access). This prevents the team from losing its books.
2. How to delete
Go to Settings → Your data → Delete my account. You will see exactly what will be deleted and what will stay with your teams. To confirm, enter your password and type DELETE.
If you cannot sign in, email goldprintspublishing@gmail.com from the address registered to the account and we will verify your identity before deleting it.
3. What is deleted
- Your login and account details.
- Every workspace where you are the only member, including all its books, chapters, version history, Story and Series Bibles, research, tasks, uploaded files, saved exports and stored backups.
- Your membership of every other workspace, your book assignments, your workspace display names and any pending invitations sent to you.
This happens immediately and cannot be undone.
4. What stays with your teams
Work you contributed to books in team workspaces stays with those teams, so that their books are not damaged. In the team's records, your contributions are credited to the workspace owner instead of you. Your name and email are removed from the Service.
5. Copies that take a little longer to disappear
Copies of your data may remain for a limited time in our providers' backups and logs (see the Data Retention Policy). They are kept secure, are not used, and are deleted as those backups and logs are rotated out. If a copy were ever restored from a backup for disaster recovery, we would delete your data again.
We keep a short anonymous record that the deletion took place (an account identifier, the date and how many items were removed, with no email or content) so we can show we handled your request properly.
6. If we close an account
If we close an account for breaking our Terms, we will, where lawful and reasonable, give you the chance to download your content first.
7. Questions
Contact goldprintspublishing@gmail.com.